In light of the MH17 incident, Malaysia Airlines will be waiving any change fees for passengers who wish to make changes to their itinerary to any MH destinations.
Passengers who wish to postpone or cancel their travel plans can obtain a refund, including for non refundable tickets.
Our Enrich passengers will also receive fee waivers for any changes to their travel itinerary, as well as refunds of miles should they choose to cancel their redemption tickets.
These waivers are only applicable from 18 July 2014 until 24 July 2014, for travel between 18 July 2014 until 31 Dec 2014.
Passengers who wish to make changes to their travel plans may contact the nearest Malaysia Airlines ticketing office, or call our global Call Center at 1-300-88-3000.
Malaysia Airlines deeply regrets the loss of MH17, and is very much appreciative of the support from our passengers.
As of 19 July 2014, 5:00pm, the table below shows the latest number of passengers and their nationalities:-
|
|
Nationality |
Total |
||
|
|
Netherlands |
193 (including 1 dual Netherlands/USA citizen) |
||
|
|
Malaysia |
43 (including 15 crew & 2 infants) |
||
|
|
Australia |
27 |
||
|
|
Indonesia |
12 (including 1 infant) |
||
|
|
United Kingdom |
10 (including 1 dual UK/S. Africa citizen) |
||
|
|
Germany |
4 |
||
|
|
Belgium |
4 |
||
|
|
Philippines |
3 |
||
|
|
Canada |
1 |
||
|
|
New Zealand |
1 |
||
|
|
Total |
298 |
||