Thai AirAsia has defended its policy on Monday after a video clip showing a flight attendant asking two passengers to get off the plane went viral. <\/p>\n

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The budget airline said in a statement on Monday the flight shown in the clip was FD3187 from Nakhon Si Thammarat to Bangkok on Sunday.<\/p>\n

In the 5-minute clip, two men were criticising a flight attendant after they were asked to leave for bringing with them baggage of more than seven kilogrammes.<\/p>\n

When the stewardess told them the luggage was too large and had to be checked in, they threw the baggage on the runway.<\/p>\n

The stewardess then explained to them the rules and reasons behind them which the two men ignored.<\/p>\n

Finally, they were asked to leave the plane.<\/p>\n

The incident delayed the flight by half an hour.   <\/p>\n

Thai AirAsia said in the statement its staff had complied with No. 54 regulation of the Civil Aviation Department, which stipulates that in the event a passenger causes disturbances, threatens or insults the crew, they will be asked to leave the airplane and denied the service.<\/p>\n

The two passengers were rescheduled on the next flight with no extra charge, the statement said.<\/p>\n

Thai AirAsia allows each passenger one piece of cabin baggage and one laptop bag or one handbag on-board.<\/p>\n

The main cabin baggage shall not exceed 56cm x 36cm x 23cm and does not weigh more than 7kg, according to its website.<\/p>\n